Friday, August 6, 2010


A 74-year-old lady sits in front of me with a giant stack of papers for a travel insurance claim. She's done a lot of flying, has seen many different countries, and loves to travel. Wow, I think, this lady must know a lot about the world.

She tells me how she fell ill in Dublin, and about the 'wonderful doctor' who made a house call to her hotel. "And he only charged 100 Euro! What's that, about $40 Australian?" No, I inform her, it's more like $140 Australian.

She doesn't think the doctor is so wonderful anymore.

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